The Value Proposition - research, marketing, advocacy

Back in July I headed over to Adelaide the the Health Libraries Australia PD Day. It was great for a couple of reasons. Firstly I helped to organise the event with the HLA Executive. That meant I got to physically meet people who I had only ever spoken to via teleconference. we had a face to face meeting the day before so that was nice. Secondly, I got to spend a night in a big hotel by myself! Haven't been to any library events interstate in over 4 years! Thirdly, I got to learn lots, meet new people and speak to vendors. Here are my notes from the day:

Andrew McDougall - SGS Economics (disclaimer is that I am helping to coordinate the survey he talked about)

He started with lots of talk about the public libraries survey he did and how info was gathered etc. Then when onto the HLI/ALIA Life and Death one from last year. He then tried to explain about opportunity costs etc. and how these are derived (got a bit lost in there).

Then he spoke about the current survey. 300 health libraries in Australia of which 48 responded (which is 16%). Of those 48 only 27 could have cost benefit analysis applied (9%). He is still working out ratios but at the minute it looks like 2:1. For every $1 you spend you get $2 back etc. He thinks this may creep closer to $3. We are just looking at getting some more answers from last year’s survey and there was an issue with states (WA, SA and QLD) and using the same IP address so this is being explored to pull further numbers out. Another interesting fact was that 25-30% of potential users use health libraries (we definitely need to do something on marketing, I know we aren’t that good here.)

He also said about the limitations of the survey (hard to qualitatively find answers/expensive; long survey due to multiple stakeholders wanting input).

Finally he spoke about the case studies which will tie everything in together. The template is still being worked on as it had to expand to include more info. 

Ruth Sladek - Search skills of Librarians

This was really interesting as years ago I participated in the research so was great to hear the findings.  

Medline not sufficient eg. need to search grey literature

 Oceanic ancestry group (MESH) not intuitive or specific

90% of searches underpinning Cochrane contain errors

Large overestimation of librarians' search skills - only found 53.2% of relevant literature

BUT their gold standard would be different from what others' gold standards are.

Ask yourself:

How well do I search?

When does it matter?

How do I know how well I search?

How do I improve my searching?

Who should assess my competency?

If hard for health librarians what about end users?

Lowitja Filter launched for Aboriginal and Torres Strait Islander health. (Search filters on intranet?)

PubMed has Medline and non-Medline components. Filters through PubMed free. Medline not.

Cheryl Hamill - One tribe - many tribes? 

Collaborative report with Melanie Kammermann; Lindsay Harris and Kathleen Gray 

Take a BYTE out of medical misinformation (MLA Poster - LIW 2014?)

Keep calm and ask a Librarian (LIW 2014)

Librarian lego figure

Position descriptions in Health Sciences Libraries (MLA Book, Dockit #16)

What we do? Evaluate; acquire; organise; retrieve; teach; support; deliver; enable discovery

Many intangibles in libraries - not all about stats

Certified Health Informatician Australasia - we are aiming for self regulation 

Narelle Hampe & Suzanne Lewis - ePortfolios to enhance PD

Record; Store; Facilitate; Reflection

Training needs analysis and pre-implementation survey

Evaluate platform - used Pebble Pad as hosted externally; web based; if staff leave they can maintain subscription individually at $45 per year

Sarah Hayman, CareSearch

Getting information of the internet is like taking a drink from a fire hydrant (LIW 2014)

Flinders filters:

Heart failure

Lung cancer

Residential aged care

Dementia

Primary health care

Contraception (not yet released)

Bereavement (under development)

Other filters:

SIGN Scottish Intercollegiate Guidleines Network

InterTASC

PubMed Clinical Queries

McMaster University Health

"evidence-based" search =  known effectiveness

removes individual search builder

limitations - one database and quality of that database

no such thing as a perfect search

Megan Neumann - Single click results

Lib Guides - tabs: Books; Jnls; Databases; Lit searches

Lit searches are pre defined "dumb down searches" as a quick product for clinicians

Sue McKerracher - Advocacy

We say "special" libraries.

They say "industry" libraries

Turn survey into infographic

Quote dollar for dollar on everything

Protecting the users - not our jobs

Health library standards?

Patient care & journey - use these words

Accreditation

Weaving in qualitative narrative

individual patient stories (doctor searches child + battery; librarian searches child + foreign object)